Discussion:
CanoScan D1250U2F & Windows 7??????????????
(too old to reply)
infiniteMPG
2010-07-14 18:26:51 UTC
Permalink
I have a like new CanoScan D1250U2F that I used for scanning various
documents, photos and negatives. Bought a new Dell that came with
Windows 7 x64 and last night tried to hook the scanner up and could
not get it to install the drivers. I emailed Canon Tech Support and
they replied back today stating :
---------------------------------------------
Thank you for writing to us regarding using your CanoScan D1250U2F
with
Windows 7. We value you as a Canon customer and appreciate the
opportunity to assist you.

Unfortunately, Windows 7 drivers are not planned for your CanoScan
D1250U2F. We apologize for the inconvenience this causes you.

You may want to consider the Canon Loyalty Program, which provides you
the opportunity to upgrade to a new Windows 7 compatible unit via
next-day delivery at a discounted price. To help you get up and
running
quickly, we also offer free next business day shipping (if the order
is
completed by 12:30PM ET).
---------------------------------------------
So is there any work-around or any way to run this scanner under
Windows 7 x64???? The scanner is like new and hate to think it's
trash because I bought a new computer.
Nigel Feltham
2010-07-14 22:39:02 UTC
Permalink
Post by infiniteMPG
I have a like new CanoScan D1250U2F that I used for scanning various
documents, photos and negatives. Bought a new Dell that came with
Windows 7 x64 and last night tried to hook the scanner up and could
not get it to install the drivers. I emailed Canon Tech Support and
---------------------------------------------
Thank you for writing to us regarding using your CanoScan D1250U2F
with
Windows 7. We value you as a Canon customer and appreciate the
opportunity to assist you.
---------------------------------------------
So is there any work-around or any way to run this scanner under
Windows 7 x64???? The scanner is like new and hate to think it's
trash because I bought a new computer.
Guess some companies really don't understand their customers sometimes -
they think it's perfectly acceptable to get old customers to consign their
old hardware to the trash every time MS bring out a new operating system and
think offering a discount is the way to keep customers (I'm guessing it's
likely that buying direct with their loyalty discount is still more
expensive than buying from an online discounter anyway).

The sad thing is the way customers really think when treated this way is 'I
bought Canon last time, now I bought a new PC they don't want to know so I'm
not making the same mistake when buying its replacement'.

The only Thing I can suggest trying if you still have a valid XP licence
from an old PC (or even a Win98 or Win2k licence if the Scanner works on
these systems) is to download a copy of 'VMWare Player' which is a free
Virtual PC software which lets you install and run an older operating system
to run in a window on your desktop and allow that to control your scanner.

http://www.vmware.com/products/player/

This does mean having access to an install CD for the OS you intend to run
the scanner on and having to go through the full install as if you were
setting it up from scratch on a fresh blank PC (though you only need to do
this once as the virtual PC keeps all it's files in a directory on your hard
Drive that can be burned to DVD as a backup once it's running how you like).
infiniteMPG
2010-07-15 15:59:23 UTC
Permalink
Post by Nigel Feltham
http://www.vmware.com/products/player/
Thanks for the suggestion. Going to try that out and it sounds like
that might be a good workaround for other things I'm having issues
with under Windows 7
Gridley
2010-07-17 02:31:48 UTC
Permalink
I would suggest getting Vuescan as it supports virtually all scanners
even if your operting system doesn't. I use a Canon FS4000 which is no
longer supported by any current operating system but it works fine on
my OSX6 iMac with Vuescan. Also I just downloaded the current driver
and software for my Epson V200 which promptly made scanning to jpeg
impossible. I need to look into that, but Vuescan works fine with the
V200 and I can still use the new Epson software to create PDFs.

If you do go that way check the Vuescan website to make sure you
scanner is supported.
Nigel Feltham
2010-07-17 21:48:54 UTC
Permalink
Post by Gridley
I would suggest getting Vuescan as it supports virtually all scanners
even if your operting system doesn't. I use a Canon FS4000 which is no
longer supported by any current operating system but it works fine on
my OSX6 iMac with Vuescan. Also I just downloaded the current driver
and software for my Epson V200 which promptly made scanning to jpeg
impossible. I need to look into that, but Vuescan works fine with the
V200 and I can still use the new Epson software to create PDFs.
If you do go that way check the Vuescan website to make sure you
scanner is supported.
The D1250U2F is supported by Vuescan but sadly it's one of the scanners
that's only supported after installing Canon's own driver first so also not
an option on any system Canon hasn't written a driver for.
Lon
2010-07-17 21:56:24 UTC
Permalink
Post by Gridley
I would suggest getting Vuescan as it supports virtually all scanners
even if your operting system doesn't. I use a Canon FS4000 which is no
longer supported by any current operating system but it works fine on my
OSX6 iMac with Vuescan. Also I just downloaded the current driver and
software for my Epson V200 which promptly made scanning to jpeg
impossible. I need to look into that, but Vuescan works fine with the
V200 and I can still use the new Epson software to create PDFs.
If you do go that way check the Vuescan website to make sure you scanner
is supported.
Would the Microsoft Virtual XP allow you to run the scanner in a virtual
XP environment?
http://www.microsoft.com/windows/virtual-pc/
Nigel Feltham
2010-07-20 23:00:19 UTC
Permalink
Post by Lon
Post by Gridley
I would suggest getting Vuescan as it supports virtually all scanners
even if your operting system doesn't. I use a Canon FS4000 which is no
longer supported by any current operating system but it works fine on my
OSX6 iMac with Vuescan. Also I just downloaded the current driver and
software for my Epson V200 which promptly made scanning to jpeg
impossible. I need to look into that, but Vuescan works fine with the
V200 and I can still use the new Epson software to create PDFs.
If you do go that way check the Vuescan website to make sure you scanner
is supported.
Would the Microsoft Virtual XP allow you to run the scanner in a virtual
XP environment?
http://www.microsoft.com/windows/virtual-pc/
I think this is mainly to allow incompatible applications to work and from
that page it looks like it can share devices on the host system across the
the guest XP system but no mention on whether it allows the XP system to
access hardware devices that won't work on the host system by loading the
driver into the XP system instead of the host Win7 one.

This also only works on Professional version of Win7 - if the original
poster only has a home edition then that option isn't available anyway
(VMWare should work on all windows editions and versions from Win 2000
onwards but you need to do your own install of the Guest Operating system
inside it).

Loading...